Kathy (Operator): 119. How can I help you?
119,很高興為您服務。
John: Please, I need help right now. My house is on fire and the smoke is everywhere.
拜託,我現在需要幫忙。我的房子著火了,到處都是濃煙。
Kathy: Keep calm and tell me where you are.
保持冷靜,告訴我你在什麼地方?
John: I am in the fifth building on Ming-sheng street. Please come quickly.
我在明聖街15號,請快點來。
Kathy: Has the fire spread to the other rooms?
火勢有蔓延到其他房間嗎?
John: No, at the moment it is just burning down my kitchen. Please hurry up.
沒有,目前只有廚房而已。請快一點。
Kathy: I need to know if anyone has been injured.
我要知道有沒有人受傷?
John: No, no one has been injured.
沒有人受傷。
Kathy: I will dispatch a fire truck immediately. Do you require an ambulance?
我馬上派消防車過去,需要叫救護車嗎?
John: No, I don't think so.
應該不用。
Kathy: Ok, the fire truck should be at your location in about 5 minutes. I need you to get everyone out of the building immediately.
好,消防車大約5分鐘內會抵達。我需要你幫忙疏散大樓內的所有人。